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Sing... Sing a Song...
November 14, 2006

Anyone who has anything to do with the food industry knows that one of the greatest challenges of any restaurant or catering business owner is finding good help. This industry is not an easy one, it's often thankless. The hours are insane, and serving the public has it's... moments.


There are a couple schools of thought on the issue. You have those who want to be in this business, and love the work that they do. And there are others who end up in this business because it's a way to make a quick buck even though they believe with all of their heart and soul that restaurant/food work is completely beneath them. So - be grateful they show up for work and don't give them a hard time. There are days when it seems like we're dealing more with the former rather than the latter, and then there are days you consider closing up shop because you can't possibly take one more complaint, mistake or whine.

We have been really blessed in this area. For the most part. I mean, we've had our struggles, but no more than the average place. One of the hardest positions to keep staffed is that of the dishwasher. And I get that. It's the dirtiest, most thankless job out there. You stand at a station scraping people's nasty plates into an even nastier garbage bin. You're elbow-up in water, and you are at the mercy of people yelling at you for plates, glassware and everything in between. Sure you get tipped out at the end of the night, but when you go home and find some sort of sauce crusted to your clothes, and a stray piece of wet lettuce caught in your shoe lace, it is tough to get excited about any of it.

As a result that part of our staff is consistently young - kids who need the money to pay their cell phone text bill, or whatever it is kids do these days. (God I am old)

So the dish washing position at The Restaurant is akin to finding Murphy Brown a good secretary - each day there seems to be a new face. And either they leave because they hate it -or they leave because we don't encourage them to come back.

One of the night workers has been a challenge since day one. But she did her job well. Sort of. We gave her all kinds of leeway because she seemed nice and really wanted to work. But then it became apparent that she only was working because her father made her, and SHE HATED WORKING. A shout we often heard while she was out back dumping the garbage.

And hey - who doesn't hate working when they are dumping the garbage?


But to alleviate her own misery she started exhibiting odd behavior. It all started with the, 'I am not going to speak the entire night' route. Not a word from her. You would ask her something - you would get a stare. Nothing. She would do whatever you asked. But there was no verbal response of any kind. Just a look - if you were lucky.

And then there was the phase where she would break out into a deep belly laugh - just for no reason. Well, for no reason apparent to the rest of us. It seemed like perhaps she was finding ways to amuse herself - or plotting all of our deaths. Either way - sort of creepy.

Then the 'no speaking' rule turned into singing only. She started singing her answers. It was like walking into Les Miserables every night. "We need side plates, please."

"Siiide plates.... SIIIIIIDEEEE PLAAAAAAAAATESSSSS.... oh the troubles with siiiiide plaaaaatesss....Look down, look down You'll always be a slave..."

"Can you get me the back up of onions, please."


"The Onion... The onion... ohhhhhh the mighty onion... I stole a loaf of breaaaaddd..."


I tried to find it quirky, but I have to be really honest here...the fact that she was working so closely with cutlery was a concern to me. I mean, you can't fire someone for being weird. Because let's be honest - I'm the queen of weird. But when a person chooses not to use her words, but instead sing of the virtues of the salad fork - it's time to revisit the schedule.


Thankfully she needed a leave of absence to get her studies in order and prepare for college applications, etc. I don't think she will be back. Which would not be the worst thing. But if she should come back, I am thinking we are going to change our classification to dinner theater.

Posted by Foodwhore at November 14, 2006 01:55 PM

Actually, Washington is an "at will" employment state. You are allowed to fire people for any reason except those that are specifically protected (race, religion, disability, age, sex, veteran status, and probably a few others that I'm forgetting). But you CAN fire them for being weird. A note for the future. :)

Posted by: Brian at November 14, 2006 03:13 PM

Oh, wow. If hubby had dishwasher that spontaneously broke out into song, he'd lose it. He has a hard time finding good dishwashers, too. Missouri is an at-will state, as well, he uses it frequently.

Posted by: Dj at November 14, 2006 03:17 PM

Breaking into song is not so bad; I once fired a dishwasher that was on meth. He was all twitchy and creepy. His eyes were like headlights. You see all kinds in a kitchen. Yes, thank God for at-will employment!

Posted by: Karamia at November 14, 2006 05:21 PM

The last restaurant I worked at had a HUGE problem keeping dishwashers. But once my boss realized that if he didn't fire them for smoking weed by the dumpsters, he kept them around a long time. Granted, it took awhile to get the dishes washed, but he wasn't constsntly doing paperwork. He initiated a don't ask don't tell policy. It worked very well. My current restaurant is in San Antonio and all the bock of house workers speak Spanish. Most of them only speak Spanish. I don't speak a single word so I sometimes wonder if they're making fun of me. They ask me questions is jarbled english and laugh at the answer... oh well.

Posted by: Leslie at November 14, 2006 09:01 PM

"AT WILL" employment is great!

And, Leslie, if the questions and laughs get to be too much, here is a phrase (use carefully) in Spanish (written and phonetically) that you might consider --

En sus suenos mojados (that's the written)

"N soos sway nee yos mo ha does" (phonetic)

It translates to "in your wet dreams" (sorry, FW, but I'm dealing with a friend's too early death)

I've used it to good effect, but it's always depended upon my audience :)

Posted by: Mary at November 14, 2006 09:56 PM

Yes, a good (or even decent) dishwasher is hard to come by.

I've worked with one would would go out back and do cartwheeels and handsprings out back during her break.

Another one that was a war vet who would freak out (and I mean REALLY) freak out if you walked behind him..which was a challenge since the easiest position to wash dishes is facing the sink with your back to the rest of the kitchen.

Oh yes...and there was also the allegedly straight male bodybuilder obviously hopped up on steriods that was fascinated with gay sex and for some reason kept inquiring with me about starting a career in porn, as well as the dishwashers that I found hoarding Liquid Paper; I found lots of half-empty bottles in their 'stash', which they told me they were using to make 'corrections' on their schedule.

But no singing.
That's for amateurs...

Posted by: david at November 14, 2006 10:43 PM

I'd buy a ticket to watch the performance.

Posted by: pitofmystomach at November 15, 2006 01:23 AM

That's the difference between a teen dishwasher and a 30-something dishwasher. I wash dishes at a teeny restaurant and I swear it's the best job ever. I cook and plate when necessary, I get free coffee when it's slow, and the boss always feeds us. I had NO learning curve, which was awesome. I also get to enjoy flabbergasted looks when I tell people I'm a professional dishwasher. :)

Posted by: EJ at November 15, 2006 05:50 AM

Dishwashers don't realize the ultimate power they possess in their wrinkled hands. The fate of the day's meals is up to them- if they choose to turn cartwheels, smoke pot, practice their Judy Garland routine or huff white-out instead of do their job the entire restaurant will come to a grinding halt. Granted, it is still a crappy job but oh, the power!

Posted by: AuntJone at November 15, 2006 07:42 AM

Hi there, I just found your website through another food blogger and you are hilarious. Will keep reading!

Posted by: random S at November 15, 2006 08:02 AM

Too bad we don't live near you. My 17-year old son is a dishwasher and has been at his job for over a year. He is always early, has never called in sick or been late, will go in at the drop of a hat even if called at 11:00 on a Saturday night (we live right up the street from the restaurant)and loves to scrub the pots and pans. He usually does that and lets the other diswashers run the dishwasher. And, get this, he finds the fact that there is a SKUNK living under the dumpster out back AMUSING. The restaurant has been through many other dishwashers over the last summer, probably about 6 of them, most of who were in their 20's and 30's. He is the only one who stuck. They give him great hours as a reward. I am really proud of him!

Posted by: Kim at November 15, 2006 08:15 AM

I have very fond memories of several super hero dishwashers...one older guy made himself "sanitation manager" and kept the department staffed, disciplined, and he would go out and find them if they didn't show up when he was off and drag them into work. No one wanted to disappoint him with greasy floors, and our back loading dock was cleaner, neater and more organised than most peoples front yards. He was very proud of holding keys (to the towel dispensers, but hey!)and saved up to buy diamond earrings for his baby girls. I MISS HOWARD! (I left, I'm sure he's still there)

Posted by: Cary at November 15, 2006 08:21 AM

There's weird, and there's crazy. Tweakers are weird; your silent treatment/singer might just be crazy. Seriously, her mental health sounds questionable, and I'm hoping her father has the sense to "make" her get in touch with a doctor.

Posted by: Marsha at November 15, 2006 10:22 AM

jonny

Posted by: jonny at November 15, 2006 12:29 PM

jonny

Posted by: jonny at November 15, 2006 12:29 PM

jonny

Posted by: jonny at November 15, 2006 12:30 PM

jonny

Posted by: jonny at November 15, 2006 12:30 PM

jonny, get a life

Posted by: Leslie at November 15, 2006 12:58 PM

I wash dishes. It's not easy, or fun but it can pay the bills. I wish I could move out there and work for you. I reallly do.

Posted by: Radio at November 17, 2006 09:02 AM

I find this post quite timely, since I was a dishwasher at a catering company, which also had a small restaurant and meeting room out front, this past summer. I was hired on as kitchen staff, but ended up replacing the dishwasher. It was fun at times, especially when they hired a helper for me` for the last few weeks I was there, who was an excellent worker. I hated the silence and isolation of the dish pit, which was in a room separate from the kitchen, so after a few weeks I brought in my mp3 player with me and sang along. My boss complimented me on my singing once and said we should both quit and record a CD. I actually found the kitchen staff to be quite quirky; one of the head chefs in particular was kind of odd and moody. So who knows; maybe the grass is always greener...?

Posted by: Meg at November 19, 2006 09:49 AM

 
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