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« The Older I Get | Main | Who Are The People In Your Neighborhood » Hot Potato
May 22, 2007
I was smiling so much that my jaw actually started to lock in that position. It wasn't so much a friendly smile as it was the fake kind I've learned to paste on my face in the event of unbeleivable situations like this...
At the end of the meal The Customer asked to speak with management - and as I approached the table - smile planted firmly on face - I saw The Customer shove the last bite of baked potato in her mouth. Bottom line - she didn't like the fact that she was forced to pay for an entire potato when she could only eat half. I smiled, said I was sorry she was unhappy - but that we are not in the habit of selling half potatoes. I also pointed out that she had, in fact, eaten the entire potato. Her response to that? Ready?
I did not honestly know how to respond to that. I mean, I know how I wanted to respond to that. But all I could do was smile, say I was sorry she was unhappy with her dining experience and walked away from the table. She seemed a little stunned that was all I had to say. But I really could not say what was on my mind - so I walked away. And I kept walking all the way through the kitchen, to the back hall and out the back door and called The Partner. "Get this..." They say you could hear my laughter all the way to the prep line. Posted by Foodwhore at May 22, 2007 11:22 AM 
jeez... should have told her next time bring a friend who's also interested in only half a potato. then charge them a split fee. :P think of the nightly pastry!!! Posted by: j at May 22, 2007 01:22 PM Oh my....if you get so many people with odd demands, that only means there are thousands of them out there. It's a scary thought. Posted by: Jen at May 22, 2007 01:23 PM I'd have charged her the price for a whole potato and a split fee, but served her only half. Posted by: Claudia Dunitz at May 22, 2007 01:37 PM How in God's name do all the nuts end up at your place? But, thanks for the laugh... people are WACKY. I do wonder though how the other people acted when she was on her rant. Are they kicking her under the table? do they just sit there? even more important... do they think she is right in asking for 1/2 potato? FOR GOODNESS SAKES... YOU CAN'T BUY 1/2 A POTATO AT THE FOOD STORE, SO WHY THINK YOU CAN ORDER ONE? Posted by: LisaInCT at May 22, 2007 02:00 PM I dunno, this doesn't seem like a big deal to me, just cut the potato in half, but then she'd probably bitch if you charged her the same for it (assuming you don't have a separate price for baked potatoes like a side item price you could cut in half) Posted by: kate at May 22, 2007 03:07 PM You DO get all the nuts. I mean it's amazing. I've been in food biz forever but you still boggle me at the quality and sheer volume of nut jobs you get in there. ***i'm mentally sending you 1 and a HALF lemon drops to make up for that crack pot*** Posted by: Shelley at May 22, 2007 03:54 PM I swear, I do NOT understand some people's thought processes! These are the people whose mothers made each of her kids completely differently meals at each meal so none of her kids EVER had to eat anything they didn't like! Thereby raising people who believe that they need to be personally catered to by everyone, or monetarily compensated. sheesh. Posted by: Della at May 22, 2007 07:42 PM If you'd served her half she would probably complain that she wanted a vertical half not a horizontal half. Posted by: kitchen hand at May 22, 2007 09:23 PM next time cut a potatoe in half, scope out the inside, and server her the brown skin. if she asks, tell her she didn't specify which half she wanted Posted by: Leslie at May 22, 2007 10:20 PM Before he died, my father made me promise I would never go into the restaurant business. Hmm. I wonder why? Posted by: PaBen at May 22, 2007 11:29 PM Indeed, what does one do with 1/2 a potato? She answered her own stupid question. If she doesn't want 1/2 a potato why would you? Nut-jobs! Posted by: sue.g at May 23, 2007 05:20 AM hi, I've just discovered your blog and it's hilarious! Can't stop reading, but am only at June 2004... Posted by: Inne at May 23, 2007 08:25 AM You have to be making this up! ? Posted by: mb at May 23, 2007 09:45 AM Your stories continue to amaze me. You must have the temperament of an angel. I don't think I'd have enough self-control to just "smile and nod." Actually, I know I wouldn't. Posted by: Max at May 23, 2007 03:26 PM when i was working in a busy restaurant, i had a one-armed man with tourette's call me a cow. i hope i smiled, 'cause that would prove i have balls. -- anne, menuism.com intern Posted by: Anne at May 23, 2007 09:08 PM oh can I have her other half? people are crazier than anybody, granny used to say. Posted by: the speckledpup at May 24, 2007 11:05 AM  |